- Mon - Fri 08:00 - 18:00 / Sunday 8:00 - 14:00
- +0 (555) 123 45 67
- 46 Queen Street , 2055 London
Effective Date: 1 September 2025
SpringsLab (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our websites, products, and services.
By using our website or interacting with us, you consent to the practices described in this Privacy Policy. We may update this Privacy Policy from time to time and will publish changes on this page.
This Privacy Policy applies to SpringsLab Pte. Ltd., a company incorporated in Singapore.
The personal information we collect depends on your relationship with us and may include:
General contact information: Name, company name, job title, email address, phone number, mailing address.
Business information: Details about your organisation, purchasing interests, and requirements.
Transaction information: Billing, payment, and delivery details for purchases or services.
Website and technical information: IP address, browser type, device identifiers, and information about your use of our website
Interactions with us: Emails, calls, meeting notes, service inquiries, or feedback.
We generally do not collect sensitive personal data. If sensitive information (such as health data) is provided to us for specific purposes (for example, testing, demonstrations, or special requirements), we will obtain your consent where required by applicable law.
We collect information in several ways:
Directly from you: When you contact us, request information, make a purchase, or use our website.
Through your organisation: If your employer or another organisation engages us on your behalf.
From third parties: Such as service providers, marketing partners, or referrals.
Automatically: When you use our website, through cookies and similar technologies.
We use personal information to:
Provide and manage our products and services.
Process orders, payments, and deliveries.
Communicate with you, respond to inquiries, and provide customer support.
Send you information about our products, services, promotions, and events (if you have opted in).
Improve our products, services, and website performance.
Comply with legal, regulatory, and contractual obligations.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
We may share personal information with:
Our service providers: For functions such as payment processing, logistics, IT, or marketing, under confidentiality obligations.
Business partners: When collaborating to provide solutions or fulfilment related to your inquiry or purchase.
Legal or regulatory authorities: When required by law or to protect our rights, safety, or property.
Corporate transactions: If SpringsLab undergoes a merger, acquisition, or asset sale, we may transfer your data as part of that process.
We do not sell your personal data to third parties.
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and improve our services. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
If you have a password for any SpringsLab portal or system, you are responsible for keeping it confidential.
We retain personal information as long as necessary for the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymise the data.
You have the right to:
Request access to or correction of your personal data.
Withdraw consent (where consent is the legal basis for processing).
Request deletion of your personal data, subject to legal or contractual restrictions.
Opt out of marketing communications.
To exercise these rights, please contact us using the details below.
If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact:
SpringsLab Pte. Ltd.
Email: contact@springslab.sg
We will respond to your request in a reasonable time, in accordance with the Singapore Personal Data Protection Act (PDPA).
Effective Date: 1 September 2025
Welcome to SpringsLab’s website. By accessing or using this website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use this site.
These Terms apply to all visitors, users, and others who access or use the website.
The content on this website is provided for general information only. It does not constitute medical advice, technical specifications, or an offer for sale unless expressly stated.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights or restrict the use of this site by others.
We may update, change, or discontinue any part of the website without notice.
All content, designs, graphics, logos, product names, and other materials on this website are owned or licensed by SpringsLab.
You may view, download, or print materials for your own internal business evaluation purposes only. You must not reproduce, distribute, modify, or exploit any content for commercial purposes without our prior written consent.
Any descriptions, specifications, or visuals on this site are for illustration and may change without prior notice.
Product availability may vary by region and is subject to applicable regulatory approvals.
Purchasing our products is subject to separate sales agreements, warranties, and terms provided at the time of order.
Our website may include links to other websites for your convenience. SpringsLab does not control and is not responsible for the content or privacy practices of third-party websites. Accessing those sites is at your own risk.
While we strive to keep the website accurate and secure, we make no warranties of any kind, express or implied, regarding its availability, accuracy, or suitability.
To the fullest extent permitted by law, SpringsLab shall not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from your use of, or inability to use, this website.
You agree to indemnify and hold harmless SpringsLab, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your misuse of the website or violation of these Terms.
These Terms are governed by and construed in accordance with the laws of Singapore.
Any disputes relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the Singapore courts.
We may revise these Terms from time to time by updating this page. By continuing to use the website after changes are posted, you accept the revised Terms.
For any questions about these Terms, please contact:
SpringsLab Pte. Ltd.
Email: contact@springslab.sg